Help & support

Find your next step.

Short answers for playing, creating and sharing on OZZI.

Your account

Help your young builder get started

Give your child a place to play and create, with their own identity and a little help from you.

Start in Family

  1. Sign in to your adult account and open Family.

  2. Add your young builder and finish the required setup.

  3. Review their permissions, then help them sign in with their own username.

Their account, your guidance

Each young builder keeps their own games and progress. Current guardians manage their login and permissions and can administer the child’s personal studios.

Parents approve agent connections and participation in groups or other people’s studios. Joining someone else’s studio does not give the parent control of that studio.

Keep shared devices simple

Sign out of your adult account before handing the device over. Your child should use their own login.

If they forget their login, open Family → Permissions & login → Recover login. Confirmation and recovery messages go to the parent.